Gojek Pekerjaan Apa

Menjaga Komunikasi yang Baik

Dalam bisnis, komunikasi yang baik adalah kunci kesuksesan untuk memenangkan hati pelanggan. Tidak jarang banyak pelanggan yang tertarik dengan produk karena merasa komunikasi yang terjalin begitu baik.

Hal ini menjadi tugas dan tanggung jawab admin online shop. Mereka harus menjaga komunikasi yang baik kepada semua pelanggan agar terbentuk relasi.

Pelajari tentang produk secara detail

Pengetahuan produk yang baik harus dimiliki oleh semua admin online, sebab ketika kamu tidak memiliki hal tersebut ini akan menyulitkan dirimu sendiri ketika bekerja. Pertanyaan netizen bisa berupa-rupa dan tidak terduga, jika kamu sudah memiliki pemahaman yang baik tentang produk tentu meladeni pertanyaan mereka bukanlah masalah besar.

Oleh karena itu, coba pelajari secara detail informasi terkait produk-produk yang dijual, supaya kamu bisa menjualnya dengan cara yang tepat dan dapat menjawab pertanyaan terkait produk lebih mudah.

A. Tugas Admin Online Shop

Bukan hanya bertugas menjawab semua komentar yang masuk, sebagai admin online shop kamu juga dituntut untuk mampu mengikuti perkembangan pasar yang ada agar dapat mengerjakan tugas-tugas berikut ini.

Skill yang Harus Dimiliki Seorang Admin Online

Agar dapat menjalankan segala tugas dan tanggung jawab dengan baik, seorang admin online juga harus didukung dengan skill dan kualifikasi tertentu. Jika kamu tertarik untuk menjadi admin online, kamu harus memiliki skill berikut ini.

Tugas dan Tanggung Jawab Admin Online

Tugas admin online yang utamanya adalah mengelola media-media online yang dimiliki perusahaan. Mulai dari membalas komentar yang masuk, melayani calon konsumen yang bertanya-tanya tentang produk. Namun masih ada beberapa tugas dan tanggung jawab lainnya yang harus diemban oleh seorang admin online, berikut ini beberapa tugas dan tanggung jawab seorang admin online.

Sonora.ID - Tahun 2022 adalah tahun bagi mereka yang memiliki shio macan dengan elemen air. Lantas, apa pekerjaan paling cocok bagi pemilik shio macan air?

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Dengan demikian, shio macan cocok untuk karier apa pun dengan posisi sebagai pemimpin. Macan akan menghadapi 'tahun tanda lahir' (benmingnian本命年) pada tahun 2022.

Baca Juga: Cuma Karena Wataknya, 3 Shio Ini Berpotensi Sekali Jadi Orang Tajir Melintir

Macan air diperkirakan akan menghadapi banyak tantangan ketika tahun kelahiran mereka berulang setiap tahun kedua belas.

Mengenakan warna merah akan membawa keberuntungan di tahun tanda lahir bagi pemilik shio macan air.

Pekerjaan paling cocok shio macan air

Berikut 11 pekerjaan paling cocok untuk shio macan air adalah;

Baca Juga: Dikenal Pintar dan Banyak Raih Prestasi, 4 Shio Ini Pencetak Generasi Emas Masa Depan

15 Desember 2024 19:02 WIB

15 Desember 2024 18:54 WIB

15 Desember 2024 18:49 WIB

15 Desember 2024 18:40 WIB

Indonesian technology company

Gojek's current logo, nicknamed as "Solv", used since 13 December 2022

PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services.[2][3]

Gojek operates in 5 countries: Indonesia, Vietnam, Singapore, Thailand, and the Philippines (through the acquisition of Coins.ph).[4][5][6][7][8] Gojek is the first Indonesian unicorn company[9] as well as the country's first "decacorn" company.[10] It is the only company in Southeast Asia that is included in Fortune's "50 Companies That Changed the World" in 2017 and 2019, ranked at 17 and 11, respectively.[11] As of June 2020, it has about 170 million users throughout Southeast Asia.[12]

On 17 May 2021, Gojek and Tokopedia announced the completion of their merger and established a new holding company, called GoTo.[13][14]

Gojek has won financial backing from investors including Astra International, Blibli, Google, Facebook, PayPal, Mitsubishi, Sequoia, Northstar Group, Temasek Holdings, KKR, Warburg Pincus, Visa, Parallon, Siam Commercial Bank, Tencent, JD.com, meituan.com, and Capital Group, among others.[15]

The name Gojek comes from the term “Ojek” or motorbike taxis[16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers.[17] Gojek app was launched in January 2015,[18] and in less than two years, the app racked up nearly 30 million downloads.[19] Gojek has partnered with Singapore's biggest bank DBS.[20]

Gojek was co-founded by Nadiem Makarim and Michaelangelo Moran. Nadiem, a native Indonesian, holds degrees from Brown University and Harvard Business School. He worked at McKinsey and Co. consulting for three years[21] before starting Gojek from a tiny call centre with only 20 ojek drivers, who later became recruiters.[22] As a loyal ojek user, Nadiem discovered that ojek drivers spend most of their times waiting for customers, while customers waste time walking around looking for an available ojek. Gojek was built to solve this problem, by providing a platform where drivers and riders can connect efficiently and allowing those drivers to improve their income.[23] The other co-founder and long time high school friend, Michaelangelo Moran, aside from serving as the company's Brand Director, is also known for designing the company's first iconic logo and branding the whole company.

As of May 2018, the app offers 18 services,[24] with 2 upcoming new services in the online content business,[25][26] which makes for a total of 20 on-demand services under one platform. Being an Indonesian-run startup played to Gojek's advantage in navigating the local regulatory environment, as well as understanding the local market. This enabled them to bundle features into its app that better suit both local drivers and local consumers.[27] Gojek recruited 100 new graduates in engineering domain from India in 2017.[28]

In 2020, the company launched GoStore, a solution that helps local micro, small, and medium-sized enterprises (MSMEs) set up online stores with ease.[29][30]

Gojek's journey in becoming a unicorn startup started in late-2014 when it secured its first financing round from NSI Ventures (now Openspace Ventures), the venture capital fund in the Northstar Group.[31] Due to rapid growth in early 2015, Gojek attracted additional investments from Sequoia India[32] and Northstar's private equity fund.[33]

After closing a round of funding in August 2016 that raised up to $550 million,[34] two of Indonesia's biggest companies, Astra International,[35] and Blibli.com, invested in Gojek.[36] International investors include tech giants such as American firm Google[37] and Chinese Tencent,[38] along with the global investment company Temasek.[39] A survey revealed Gojek as the most popular ride-hailing app in Indonesia.[40] The company is valued at about $5 billion as of February 2018,[41] which exceeds the total market cap of all transportation companies in Indonesia Stock Exchange (IDX).[42]

In May 2018, it was announced that Gojek is investing $500 million towards its international expansion strategy.[43] In January 2019, the startup closed another round of financing for $2 billion. The total valuation of the company reached $9.5 billion.[44]

In March 2020, Gojek announced it has received $1.2 Billion in funding for its Series F round. The valuation it was seeking for was U$10 Billion USD.[45]

In June 2020, Facebook's messaging platform WhatsApp and PayPal announced they had invested in Gojek as part of the ongoing fundraising round. The size and nature of the investments were not disclosed, but they were described as "meaningful".[46][47]

Kemampuan Berkomunikasi

Ini adalah skill wajib untuk menjadi admin karena pekerjaan kamu tidak akan pernah lepas dari meladeni banyak orang di dunia maya, baik itu yang komplain, sekadar tanya-tanya, atau juga berkomentar. Jika tidak didukung oleh skill komunikasi kamu tentu akan kewalahan mengerjakan tugas ini.

Merancang Konten yang Ditayangkan

Sebagai admin, kamu memiliki tanggung jawab untuk merancang konten yang akan diunggah ke media sosial. Kamu mungkin perlu melakukan riset tentang konten apa yang disukai oleh target audiens, mempersiapkan gambar atau video, lalu mengedit, hingga membuat caption yang sesuai dengan konten tersebut.

Kamu bisa membuat konten beraneka rupa, mulai dari seputar produk, promosi, kuis, dan masih banyak lagi.

Awards and recognition

Gojek ranks number 17 in Fortune's 2017 list of "56 Companies that Changed the World,"[98] making it the only company from South East Asia to make the list.[99] In 2019 Gojek once again made it to Fortune's Top 50 Companies That Changed The World, and was the only Southeast Asian company to have been included twice in the list – leaping to number 11 out of 52 global companies.[100] Other international recognition includes Top Performer in ASEAN Award 2017,[101] Entrepreneur of The Year award from Ernst & Young,[102] and Superior Products and Services Awards 2016.[103]

National recognition includes The BrandZ Top 15 Most Valuable Indonesian Brands 2019,[104] Top 3 Brand Performer and Top 3 Most Powerful Transportation/Logistic brands,[105] Top 3 Netizen Choice in Online Transportation,[106] The Best Indonesia Mobile App 2015,[107] Best Startup Category Work Life Balance,[108] Indonesia's Most Admired CEO 2017,[109] and Most Creative in Solving Economic Challenges 2017.[110]

Gojek sponsored the Liga 1 from 2017 to 2018 (in 2017 with Traveloka).[111] Gojek also sponsored Persib Bandung from 2019.[112] Gojek is also one of the local sponsors of the 2023 FIBA Basketball World Cup, which was co-hosted by Indonesia.[113]

Gojek has more than 3,000 employees, including 210 engineers in its three Jakarta-based headquarters, a data science office in Singapore, and an engineering facility in India.[114] The company announced $500 million investment to expand in South East Asia, starting with ride-hailing service in 4 new countries mid-2018.[115] This expansion will add to their number of existing partners, which as of May 2018 includes a fleet of over 1,000,000 drivers, 125,000 merchants for Go-FOOD, and 30,000 professionals for their Go-MASSAGE, Go-GLAM, Go-CLEAN and Go-AUTO service.

Due to the pandemic, Gojek had to lay off 430 employees in June 2020.[116]

The Gojek headquarters in Jakarta revamped an old mall into a modern working space with a cinema, a playroom with arcade games and pool tables, as well as office cafes and nap rooms.[117][118][119]

Mengecek Persediaan Barang

Seorang admin juga harus selalu mengecek persediaan barang yang tersisa, agar bisa dikorelasikan dengan jumlah orderan yang masuk. Tugas ini juga agar mereka bisa memberikan informasi kepada calon konsumen tentang persediaan produk yang ingin mereka beli.

Selain punya tugas pokok untuk mengelola dan mengoperasikan media sosial, social media admin juga memiliki tugas dan tanggung jawab lainnya. Tugasnya pun tidak sesederhana kelihatannya, berikut ini beberapa tugas admin online media sosial.